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Location & Hours


Eastside Natural Medicine

18208 66th Ave NE STE 201

Kenmore, WA 98028


Phone: 425-814-2045

Fax: 425-814-2783

Please leave a voicemail and we will call you back as soon as possible.


Phones close for lunch from 12-1pm.


Calls placed after 3:30 PM will be returned the next business day.

If you need a physician's advice for an urgent medical concern outside of business hours, please page the physician on call at (866) 278-7336. Please note that there is a $75 fee for this service. Otherwise, please call the office at (425) 814-2045. 

For all insurance, billing, and balance information, please contact our front desk at or 425-814-2045

For all prescription medication refills, please contact your pharmacy directly. They can fax a refill authorization request to the office at (425) 814-2783. Once you have contacted your pharmacy, please allow our office two business days to process your request.  

If you are an establish patient of Mercedes Alice, ARNP and are in need of advice for an urgent (not emergent) mental health/medication concern, you can call (425) 312-3227 to reach Mercedes between 7:30am and 9:30pm 7 days a week. These calls are screened and will be returned as soon as possible. There is a $75 fee for this service.

Office Hours

Mon - Thurs.

Friday 9:00am-2:00pm

Closed Saturdays, Sundays.

Closed for all Federal Holidays.

9:00 am – 5:00 pm

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