Phone: 425-814-2045

Fax: 425-814-2783

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Please leave a voicemail and we will call you back as soon as possible.

 

Phones close for lunch from 12-1pm.

 

Calls placed after 3:30 PM will be returned the next business day.

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If you need a physician's advice for an urgent medical concern outside of business hours, please page the physician on call at (866) 278-7336. Please note that there is a $75 fee for this service. Otherwise, please call the office at (425) 814-2045. 

For all insurance, billing, and balance information, please contact Trisha Thomas at billing@eastsidenaturalmedicine.com or 425-814-2065.

For all prescription medication refills, please contact your pharmacy directly. They can fax a refill authorization request to the office at (425) 814-2783. Once you have contacted your pharmacy, please allow our office two business days to process your request.  

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If you are an establish patient of Mercedes Alice, ARNP and are in need of advice for an urgent (not emergent) mental health/medication concern, you can call (425) 312-3227 to reach Mercedes between 7:30am and 9:30pm 7 days a week. These calls are screened and will be returned as soon as possible. There is a $75 fee for this service.