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Insurance
& Billing

If you are planning to have this visit covered by insurance, please contact your carrier to verify that BOTH the provider and the service are eligible under your plan and insurance contract prior to this appointment.  Ultimately your insurance coverage is a contract between you and your insurance carrier; it is important to be versed in the details and exclusions of your specific contract and plan. Our providers are in contract with most insurance companies, including Medicaid. We are not covered by Medicare.

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Please note: when providers take insurance, there is a contract that legally binds providers to bill and code according to that insurance company’s terms. This means that if you are being treated for any concerns in your visit, it will be billed accordingly. Therefore, while you may have come in for a well visit/annual exam, you will be billed a separate visit for the concerns. 

 

Although we work as a collective here at Eastside Natural Medicine PLLC, several providers are separate business entities. As such, we may bill separately, utilize different billing services, and maintain different insurance contracts. We may maintain contracts with insurance companies, but that does not mean your individual contract with the insurance company covers our services.

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​Although our office offers primary care services, all our practitioners are naturopathic physicians. Certain insurance plans categorize naturopathic physicians as specialists, regardless of the care provided. Generally, insurance covers preventive services like vaccines, annual exams, and well-child checks fully, while other services depend on your specific benefits. Regrettably, we can't influence how your insurance processes our services. However, you can contact your insurance provider directly for further clarification.

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Eastside Natural Medicine uses an outside billing team. To get in touch with us for questions regarding your bills, please email us at frontoffice@eastsidenaturalmedicine.com

or contact us directly through AthenaHealth patient portal regarding your bill. Please be prepared to pay your copay or coinsurance at the time of service. Please direct coverage questions directly with your insurance plan. 

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We accept cash, check, or credit card for payment. Some providers are willing to work on a time-of-service discount for uninsured or out-of-network patients.

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If you are unsure if your insurance covers the provider that you want to see you may use our “Check Your Benefits” form below.

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Out of Network How-To

Father & Son

Important Insurance
Updates for 2026

Eastside Natural Medicine is no longer be accepting UnitedHealthcare or Cigna insurance plans. 

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Our team will no longer be accepting new medicaid patients. However, we will continue to provide care for established patients currently utilizing medicaid or Apple Health insurance plans.

Insurance Plans Accepted
This is an ever-changing list, please check with your insurance before your appointment.
It is patient responsibility to ensure your insurance plan has naturopathic coverage.

Eastside Natural Medicine Insurance

Dr. Katherine Martin

  • Aetna (established patients only)

  • First Choice Health​

  • Lifewise

  • Molina (established patients only)

  • Premera

  • Regence

  • Not accepting new Apple Health/ Medicaid patients

Eastside Natural Medicine Insurance
  • Aetna (established patients only)

  • Ambetter

  • Coordinated Care (established patients only) 

  • First Choice Health

  • Lifewise

  • Molina (established patients only)

  • Premera

  • Regence

  • Not accepting new Apple Health/ Medicaid patients

Eastside Natural Medicine Insurance

Dr. Stephanie Sinclair

  • Aetna (established patients only)

  • Ambetter

  • Coordinated Care (established patients only) 

  • First Choice Health

  • Lifewise

  • Molina (established patients only)

  • Premera

  • Regence

  • Not accepting new Apple Health/ Medicaid patients

IMG_5763 (1).jpg

Dr. Jennifer Johnson

  • Aetna (established patients only)

  • First Choice Health

  • Lifewise

  • Premera

  • Regence

  • Not accepting new Apple Health/ Medicaid patients

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Dr. Elizabeth Roberts

  • Aetna (established patients only)

  • Coordinated Care (established patients only) 

  • First Choice Health

  • Premera

  • Not accepting new Apple Health/ Medicaid patients

Eastside Natural Medicine

6610 NE 181st St, Suite 2

Kenmore, WA 98028

Call/Text: 425-814-2045

Fax: 833-973-0613

frontoffice@eastsidenaturalmedicine.com

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©2026 by Eastside Natural Medicine

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